CONSULTATIVE SELLING TRAINING PROGRAM LEARNING OBJECTIVES The Consultative Selling skills training program improves your team’s performance by training sales professionals to: Define Consultative Selling and explain why it is crucial to creating value and winning business Apply the Consultative Selling Framework to engage buyers in a customer-focused dialogue to develop relationships and increase sales results Identify…
Why is Design Thinking important?
If you’ve been following us recently, you’ll notice that we have been writing a lot about Design Thinking. We are gearing up for our Design Thinking for Innovation and Business Growth event which will be held in June. We have a fabulous line-up of speakers (and only one more day to book at Early Bird…
Managerial Skills – 3 Types of Skills Each Manager Will Need
Business owners are entrepreneurs until they become managers. When they become managers, they will felt frustrated because then they will need to deal with new problems, managerial problems. Management is not a simple task. It needs knowledge and experience. Because of that, there is the existence of hierarchy, organizational structure, and possibilities for each organizational…
The different struggles of finding the most appropriate professional training consultants
It’s a veritable challenge to find a quality training provider under any setting. Those who are lucky get all the advantages of receiving the best form of training and go on to realize their career goals in the best way imaginable. But, there are many who actually don’t! The consequences in the latter are greatly…
Why Proper Attitude and Work Ethics Training are so Important?
In an organization, when an employee is tenured to work in return of pay, it’s not just a simple deal of favor occurring back-and-forth. He/she is a part of the environment and is subjected to many policies and rules, all of which are not noted in writing but they must be adhered to. What soft…
Training & Development
Integration of learning with talent management is another important tool in today’s corporate learning and development. Integrated talent management encompasses processes for performance management, compensation reviews, succession management, leadership training and development, and recruiting. Talent management is a broad-based approach and the practice of viewing all employees as talent is increasingly being recognized. Regular training…
Managerial Skills – 3 Types of Skills Each Manager Will Need
Business owners are entrepreneurs until they become managers. When they become managers, they will felt frustrated because then they will need to deal with new problems, managerial problems. Management is not a simple task. It needs knowledge and experience. Because of that, there is the existence of hierarchy, organizational structure, and possibilities for each organizational…
Why Customer Service Tone Matters in Contact Center Communications
A human’s tone of voice is unique in its ability to express a multitude of emotions. This offers opportunities, as well as risks, when it comes to your customer experience. Practically every consumer has had the unfortunate experience of dialing a company for assistance and being greeted by a less than enthusiastic voice. Yet, as…
3 reasons successful professionals hire a life coach
Can you guess what Oprah, Serena Williams, Leonardo DiCaprio, Hugh Jackman, and Bill Gates all have in common? Aside from being some of the most successful names the world over, these celebrities have all worked with– and exalted– the services of a life coach. The data is even more compelling. Studies conducted by the International…
10 Reasons Why You Need A Life Coach
“Each person holds so much power within themselves that needs to be let out. Sometimes they just need a little nudge, a little direction, a little support, a little coaching, and the greatest things can happen.” — Pete Carrol No matter how you look at it, life is hard. With so much pressure and so…